Our Story
A family-founded agency built on personal experience, compassion, and a commitment to protecting families.
Meet Velon Willis
Velon Willis founded Willis Insurance Agency with a deeply personal purpose — to help families avoid financial hardship during life's most difficult moments. After experiencing the impact of loss within her own family and witnessing how insurance provided stability during that time, she became passionate about helping others protect their loved ones.
Starting as a family effort, the agency has grown into a trusted local business rooted in community, compassion, and service. Today, Willis Insurance Agency provides a full range of coverage including auto, home, life, business, landlord, umbrella, and recreational vehicle insurance — serving families and businesses across the entire state of Michigan.
What sets us apart is our education-first approach. We don't just sell policies — we take the time to explain your options so you can make informed decisions about your family's protection. Every client is treated like family, because at Willis Insurance, that's exactly what you are.
Our Mission
We are committed to delivering personalized, exceptional service that empowers our clients with knowledge and peace of mind. As a family-founded business rooted in strong family values, we prioritize protecting families and their most valuable assets. Guided by integrity, transparency, empathy, and reliability, we go above and beyond to meet each client's unique needs.
Our Vision
To become a trusted household name in insurance by making protection simple, accessible, and empowering for families and businesses while building generational impact within the community. We envision a future where every family in Michigan has access to personalized insurance guidance and the peace of mind that comes with knowing they're truly protected.
What Guides Us Every Day
Client-Centered Service
We prioritize your needs and satisfaction, listening actively and responding with tailored solutions.
Empowerment through Education
We educate clients about their options — education is a cornerstone of every client meeting.
Integrity & Transparency
We're upfront about costs, never oversell, and maintain complete honesty in every interaction.
Empathy & Patience
We approach every client with kindness, especially those who feel overwhelmed by insurance decisions.
Community Connection
We stay engaged locally, participating in events and supporting causes that matter to our community.
Personalized Approach
We tailor services to your individual circumstances, taking notes on preferences and family situations.
Giving Back to Our Community
At Willis Insurance Agency, we believe in being more than just an insurance provider. We're active members of our community, dedicated to making a positive impact through outreach, education, and family initiatives.
- Annual family adoption initiatives
- Youth career awareness programs
- Education outreach and insurance seminars
- Local community engagement events
- Support for local causes and organizations
Ready to Experience the Willis Difference?
Let us show you what personalized insurance service really looks like.
Get in Touch